Looper Privacy Policy

PRIVACY POLICY

Last updated: September 20, 2025

1. Introduction

Looper ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share personal information when you use our services, including our website, mobile application, and any other services we provide (collectively, "the Service").

By using Looper, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal information in order to provide our services and improve your experience. The types of personal data we collect may include:

  • Donors: Name, contact details (email, phone), business name and address (if applicable), and donation details (e.g., type of food, quantity).
  • Recipients: Name, contact details (email, phone), delivery address, food preferences or dietary restrictions (if applicable).
  • Other Information: IP address, geolocation data, payment information, and usage data (e.g., browsing activities on the platform).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: Process donations and food requests, facilitate communication between donors and recipients, and coordinate food deliveries.
  • To Improve Our Services: Analyze user behavior to enhance functionality and personalize user experience (e.g., food preferences, delivery options).
  • To Communicate with You: Send important updates (e.g., delivery confirmations, changes in policy), respond to support requests, and keep you informed about the status of your donations or food requests.
  • For Legal and Security Purposes: Prevent fraud and abuse, comply with legal obligations, and ensure the safety and quality of food donations.

4. Sharing Your Information

We may share your personal information with third parties only in the following cases:

  • Service Providers: To facilitate food redistribution (e.g., delivery services, payment processors).
  • Legal Compliance: To comply with laws, regulations, or legal processes (e.g., government requests, audits).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and secure storage practices to safeguard sensitive information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. After this period, we will securely delete or anonymize your data unless we are required to retain it for legal or business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request deletion of your personal data, subject to certain legal restrictions.
  • Opt-out: You can opt-out of marketing communications at any time.

To exercise your rights, please contact us at support@looper.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.